Find your manual and look up the code that is displayed. If you have to spin it to start you might have a missing phase connection either in the motor or drive wiring to the motor.
https://www.fluke.com/en-us/learn/bl...vfd-to-a-motor
https://www.motioncontroltips.com/tr...-power-checks/
Never depend on checking from a VFD output to ground as it needs to be phase to phase check.