Originally Posted by
Green0
We didn't want to put guarding around the machine, and we were told the robots would work well in the application. Now we are told that the coolant is a problem, and it doesn't appear that UR robots has a coolant sleeve solution for the robot that doesn't wrap up. It appears their customer service doesn't have a headquarters shop where they can repair robots either because they are not offering a US headquarters based solution but are instead suggesting distributors handle the repairs for them- when in this case the robot was sold by a customer of a distributor so essentially there may not be a customer service party to address the repairs?. The UR robot is seeming like a toy robot advertised to be an industrial robot.
I think industrial in this industry is a definition that means long term durable, and this product doesn't seem to belong in that category.