Newbie PlasmaCam never has worked and new ag teacher


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Thread: PlasmaCam never has worked and new ag teacher

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    Default PlasmaCam never has worked and new ag teacher

    Hello! I am a first year teacher and new to teaching ag mechanics. I did not take ag mech when I was in high school and still learning every day. I am teaching at a desolated school in the desert and from what I am told the plasmacam has never worked. An ag teacher from 9 years ago did have it working is another story I was told. The previous ag teacher last year was working on fixing the machine, but I have no idea what he did. The company refuses to help me and none of the ag teachers in surrounding counties have a plasmacam. We do not have a computer that goes with the machine either. Its coming down to me using my personal laptop. Any pointers I would greatly appreciate it!

    Thanks!

    Honestly I don't even know where to start. I know nothing about these machines. The one we had in college was broken the day we received it so I never got to use it or the software. I am a fast learner with videos.

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    Default Re: PlasmaCam never has worked and new ag teacher

    I teach Welding/Manufacturing up in Washington, and have a PlasmaCAM probably almost identical to yours. Mine is about 8 years old, and has been a steep learning curve, as well as a constant pain the butt.
    Two things; get a computer with a parallel port, and a 6 foot parallel cable to connect your computer to your PlasmaCAM controller. Secondly, see if you can locate the software. If you can't, PlasmaCAM is going to charge you $2000 for their new Design Edge Software. I MAY be able to help you out with the price of the software issue, as with being a teacher, I know its tough to justify that kind of cost for one seat of software.
    PM me about the software, but try to get a computer and 'short' parallel cable first.



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    Default Re: PlasmaCam never has worked and new ag teacher

    Are you in Austin by chance? I have about 5yrs experience on a Plasmacam. I have the software, years of designs and a good excuse (its a long story) to help.



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    Default Re: PlasmaCam never has worked and new ag teacher

    did you ever get it fixed I am also a teacher that inherited a DHC and can not get any help at all from plasmacam absolutely horrible experience worst company ever



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    Default Re: PlasmaCam never has worked and new ag teacher

    Yes. It's a company that specializes in "sales" with a minor interest in CNC machines. Let me know what your issue is and I'll see if I can help.



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    Default Re: PlasmaCam never has worked and new ag teacher

    I am available to help people who are having trouble with their PlasmaCam tables, their Samson 510 tables or their Go Torch machines, as well as with the DesignEdge software (Version 4.32 and higher).

    I offer both personal one-on-one training by appointment, anywhere in the USA, and also online training.

    If you have DesignEdge installed onto a computer, and that computer is connected to the Internet, I can help you work out issues you may be having with the software. I can also help you troubleshoot problems with table operation.

    PlasmaCam recently put the kibosh on "Remote Desktop capability, using things like Team Viewer and Go To Meeting. Apparently there were issues with the ability to remotely connect to a computer and control that computer's keyboard and mouse. Watch the video below for an explanation.

    I have found two different ways for us to engage in remote screen sharing WITHOUT risking the safety or security issues raised by other remote desktop software.

    For a limited time, I am offering online help at no charge! You should have either a headset, or speakers and a desktop microphone connected to the DesignEdge computer. Headsets are cheap, and they offer the best communication without a lot of background noise. We can also connect via cellular phone IF you have a good, reliable cell signal in your shop. I don't like to use cell phones because of dropped calls and other time consuming issues that arise with using cell phones around PlasmaCam tables.

    If you would like to take this for a test drive, contact me to set up a time to connect our computers together via a browser-based screen sharing program that DOES NOT interfere with DesignEdge software. It is not a perfect solution, but it is very close!

    Joe Jones
    270-776-4042



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