Saw your other post here on the cnczone forums:
"
PCNC Automation - Another VERY bad experience
Please read about my bad experience and keep shopping if you are looking for a machine!
I purchased a 24" X 36" PCNC Automation router from Bill Johnson in Sept 2009. After picking it up from the "garage" headquarters in Vevay, IN in Oct 2009, I had one problem after another with it. Turns out the side plates that hold up the gantry were drilled about 3/16" off from one another. The bed tapered by that amount after surfacing. All drive pulleys were bored .017" oversize which caused "chatter marks" on all work pieces. There were also missing hardware, stripped fasteners, loose wires, etc. Bill admitted I got a lemon machine and said I could return it for repair, replacement, or full credit. After seeing that the replacement machine was in worse shape than mine, I elected for a refund. That was Nov 10th, 2009. Since then his phone has been disconnected, his girlfriend will no longer pick up when she sees that I am calling, and not one email has been responded to. As of today, I am out $3000.00. I certainly wish I had never seen his ad on this site and on the Vectric site. "
When you went back to Bill, did you leave your machine with him to get your refund? Do you know the serial number of your machine? The reason I ask is that another person on here picked up his machine and and it looked like it might have been used. I'm wondering if, besides flat out not delivering machines, if Bill Johnson was also reselling returned machines without refunding the payments of the first customer??
Thanks,
Dennis