Good day to you all!

I hope get some help here since I cannot get any from Multicam regarding the following issue:

For unknown reasons the machine controller software is changed / reverted for a more simple version after a machine restart and now all the reference points overwritten.

The main issue is the machine absolute 0 (hard home?) is overwritten somehow (maybe the old sw bad data) so now we are not able to use the machine since it is going for a 0 point which is outside of the machine boundary.
When we press home the machine moves instead away from the tool holders, closer to the tool holders and try to go off limits. It is stopped by the of limit switch so are not able to zero it and therefore cannot be used.

Any idea how and where we can we put in the right coordinates for the 0 point and start to use the machine again. Or how can we update the fw on the controller?

We ha have no idea what is this more simple sw on the controller and how we got it.

I added pictures here:
https://photos.google.com/share/AF1Q...9vRlloYXhCVXdn

I attached a picture how it should look like.

I'm hoping to get help here, multicam was no help anytime for us...

Thank you !

Have a nice day!