As many of you have found when having trouble with sticking keys, or non responsive keys. That when you ask about just getting a replacement overlay, you run into that you can't replace the overlay, the only thing you are able to do is replace the pad with a new or refurbished keypad at the
MCP Services will be offering replacement overlays for your KDM-20 keypads, later this month.
Pricing will be 215.00 plus shipping.
Below is the PDF of the overlay, that will be available
I wouldn't think twice about paying that for a new OEM quality overlay for my KDM10. Maybe I'm the only one, but I'll put that out there. For several years now I've been thinking about how I could make a DIY replacement and it still looks pretty challenging to get the bumps in the right place and durable printing.
The fact that they don't sell these as replacement parts is just part of the package of horrible service that you sign up for when you buy a Multicam.