Need Help! Mazatrol Matrix Nexus - Error 380: Tool Check Not Complete


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Thread: Mazatrol Matrix Nexus - Error 380: Tool Check Not Complete

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    Member IsakAndersson's Avatar
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    Default Mazatrol Matrix Nexus - Error 380: Tool Check Not Complete

    So this is a bit of a shot in the dark since not even the Mazak tech guys had any clue what this is but here it goes.

    We bought a 2011 Mazak Quick Turn Nexus 250-II MS from Germany. Don't know which company used to own it, we weren't told. It came with a program called 9993(Tool Check Macro). I assume this is what's giving me the error 380 "Tool Check Not Complete" but I'm not 100% sure. Since the alarm list manual literally says "Cause: --- Action:---" I assume this is a custom error as well. (Correct me if I'm wrong)

    Now I tried deleting the program but the error still remains but now I also get the error 389 "Work NO. Search Error". This tells me there must be some kind of parameter that's trying to automatically load this program. It seems like it loads every time I try to go to Memory and while the error remains I can't even access MDI.

    The Mazak tech guys told me to call the guys in Germany but as I said we don't even know who they are and my german is a bit rusty I must admit.

    So then the question is which parameter could this possibly be and what should I change it to? I'm not really comfortable changing parameters randomly as there are about a million things that could go wrong but maybe someone here could point me in the right direction?
    I've attached the program if someone is interested in trying to understand what's going on there.

    Thanks!

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Mazatrol Matrix Nexus - Error 380: Tool Check Not Complete

Mazatrol Matrix Nexus - Error 380: Tool Check Not Complete

Mazatrol Matrix Nexus - Error 380: Tool Check Not Complete