Originally Posted by
abcd14u
hi all... the machine is only able to engrave... its unable to cut..!! Why so? Is it a software issue? The machine is equipped with W4 series Reci Tube..! How can I make the machine cut?? Its engraving well... Have selected the color, select cut, given power 100... but its coming only as a thick deeper line...! Why so? Please help. The person at the company is not a technical person... and the service is lacking time... there is no direct service person in this company. Have to ask the doubt to the customer care person, then she will ask the engineer and give me a reply. But at times, she cant understand my questions and doubts... The resaon she told, the engineers dont know english. So the communication only possible through her only. Is it true?? Any Weike guys here?? Had faced this issue before?? Using Corel X3/ Laser Cut 5.3. Please reply...