Hi,
what motion controller are you using?
If you are using a parallel port you MUST use Windows 7 32 bit or earlier. Machs parallel port WILL NOT RUN on any 64bit OS,
Windows 8 or Windows 10, and in most cases it wont run on a laptop.
If you have a 64bit PC then you need an external motion controller like an Ethernet SmoothStepper or a UC300. Don't buy Chinese
rubbish.
Craig