No consolation, but I am continually surprised at those that buy a CNC machine and either do not ask for the parameters or at least save them immediately, You need the user parameters, the 900 option parameters which are purchased by the OEM, also the 9000 macro's and also any timer settings.
Also I am surprised that the OEM does not have them based on the serial No. In all the retro-fits I have done, I keep a record of the software.
As a last resort, you may need a retro-fitter to restore the system, hopefully the ladder is still intact.
Al..