hey,
i run a multicam water jet so there might be some differences but, there are a lot of settings that come into play, "show these layers only" "drop geometry" etc etc, another thing is where you are exporting from, in my case enroute to geomate, when i open the file in geomate, a boundary box can help with this, you can highlight it and drop it from the cutting path but still maintain the placement position.hope this helps.