Hello, i supose thatr your problem is just files missing or the Wiubu config file missing. Do you correctly put the reg file from they key on the correct path ? Are the drivers correctly installed ?
Say something
Hard drive needed replaced so got a new one then tried to load up lantek back onto my computer but it wont allow me access seems to of installed it fine apart from when i click to enter the program.... it comes up that i have to verify my protection key??
can anyone help with this
not getting any help from support team at lantek as they say we dont have a support contract but am sure it will only be a minor thing to modify ie 5mins work so dont really want to go shell out £550 for that amount of work
would be very grateful if someone could help
Thanks
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Hello, i supose thatr your problem is just files missing or the Wiubu config file missing. Do you correctly put the reg file from they key on the correct path ? Are the drivers correctly installed ?
Say something
everything seems to be in the right place and even managed to get all my files off the hard drive which doesnt work now yet still nothing really dont want to pay this £550 for a 2min phone call
Do you have tha same name of the PC ? thats important for the database. Another thing is the KEY file. Do you have the original ? I also had the same problem and the solution was to load the firmware for the KEY. However it could be other things. I think the solution is simple but i need some more info about your version of Lantek as also the info from your KEY. Maybe i could help you on that
the name of the pc is a fujitsu siemens and yes this is the same pc which i have been using previously...someone replaced the damaged hard drive for me but was able to copy my files from the damaged one and put it on a an external hard drive and basically but it on my desktop so i would have access to it.
lantek themselves sent me a key license although this file was already part of my old pc folder(old hard drive)
what info would u need from the key?
the version of lantek which i have been using is "DVD V.28.03 -SPC"
does this help??
Ok, when i was talking about pc changes want to say that you must have the same PC NAME especialy when you have a backup of an older database. If im not wrong you have one RTU file for your KEY. Correct ? i will try to find my solution that Lantek send to me when i had the same problem and then i will post it or send it to you. by the way, Scott must say that we have diferent versions of Lantek but usually i have one guy that works with Lantek and maybe he also could help ( maybe ) But i bet that the problem is on the key ( maybe the RTU file corrupted or broken ). If the prtoblem is not there then is on the database ( NAME of PC ) those problems usually have th same solution KEY KEY KEY. I just need to check the RTU file ( yours and mine ) but, first i will ask to my friend if it should be the same for both versions ( yours and mine ) If it is i have the solution here at home
Ahh another thing ... your key is USB or LPT type ? Anyway its from WIBBU correct ?
I will try to help you if i can ok
dont think i do have the same log in name now at start of windows is this affecting it?what do you mean RTU file?? i have been sent a license file for the usb key. did you manage to speak to your friend who is at lantek
sorry havent replied until now
anyone able to help still lost here
Worked for me:
1) ensure your dongle is in the computer experiencing the problem
2) Go to "Control Panel" -> Administrative Tools -> Services
3) Find "WIBU-KEY Server" line, right-click, choose "Start" from the menu
If you have a floating license and the Key is on the common server, follow steps below:
1) Click "Remote Desktop Connection" icon on Desktop and log into server
2) Go to "Control Panel" -> Administrative Tools -> Services
3) Find "WIBU-KEY Server" line, right-click, choose "Start" from the menu
Hope it helps!