Originally Posted by
zavateandu
check the X Y Z hard limit switches,maybe one of them is blocked and you miss the 24v need it for releasing the emergency.
if you do not know,you must ask an electrician guy to come and check for you the emergency circuit from limit switches and emergency push buttons.
also maybe you can have a bypass push button that can bypass the limit switches and test is it comes from hard limit switches and if you show us a picture with the panel i can say to you if you have or not.