Hi jensenjim,
Please post screen shots of a Move on the KMotion Step Response Screen and we can likely help. Also include your IIR Filters and Config/Flash Screens so we can see all your settings. You can make a screen shot by Alt - Print Screen then paste to Paint.exe and save as a .png file. It helps to also post the raw data as a text file so we can view plots as other plot types and zoom in to see details. Work on one axis at a time.
You might clean KFLOP/Kanalog