It sounds like it might be a mechanical issue. Have you tried rotating the X-axis screw by hand, with the controller off? Have you checked your couplers and slides? It's actually quite rare for a stepper motor to burn out; an overwhelming amount of the time, it's the fault of something upstream or downstream. If you've eliminated mechanical problems, try swapping the leads from a motor that's functioning well, and see if the X axis motor responds when you issue a command for that axis.