>Yes I.H. may have some kinks to iron out.
TWO YEARS after I paid I still didn't have all of the hardware.
That's not a "kink".
Shipping parts due to me to other people who purchased after me?
Not a "kink".
Ignoring email, written mail, including a certified request for my money back? Only responding after I re-posted that demand here?
Not a "kink".
Not shipping me parts until I went to the AG? Even then, I'm still missing the software license.
Not a "kink".
It would take all of five, maybe ten, minutes to copy that license onto a CD-R or a thumb drive -- provided by me -- and drop that in the mail and it hasn't happened.
Easy tasks, easily delegated. He has my money, I have nothing.
That's not a kink, that's not running a business properly.