Bobcad customer experience

[metalmayhem]

Thanks for the clarification Al . If you read the attachment above and how it is highlighted you can see how the wording can be misinterpreted
Same deal goes for older versions as well ? I was able to de authorize v28 online and v25 to if I recall correctly . For some reason both my v25 and 28 licenses had gone into demo mode on their own a while back

[aldepoalo]

Everything works the same way it always has. When you need to move a license for older software, you follow the steps. If it's newer software, you follow the steps. If you lose your license ( it can happen), it's your responsibility. Just like it would be with any other software license ( perpetual software license ).

Older software steps to move a license

Newer software steps to move a license ( V30 + )


If you have additional questions about your software license and or account, please call 727-442-3554 to speak with your account manager.

[aldepoalo]

If you are looking for recent customer success from our In house training packages, here is the link

[metalmayhem]

Everything works the same way it always has. When you need to move a license for older software, you follow the steps. If it's newer software, you follow the steps. If you lose your license ( it can happen), it's your responsibility. Just like it would be with any other software license ( perpetual software license ).

Older software steps to move a license

Newer software steps to move a license ( V30 + )


If you have additional questions about your software license and or account, please call 727-442-3554 to speak with your account manager.

Ok thanks , so if or when I contact them they will be able to de-authorize my 2 seats of v25 and 2 seats v28 ? When I got the newer versions I didn't look back at the other versions for quite a while and when I finally did they were unusable . They somehow all went into demo mode which means I cannot de-authorize them online , and when i drop in my license's they say they are in use already

[metalmayhem]

from your other post - At a time when enforcement of long-time license policy, with a smaller window of supported versions, creates chaos on "the zone with BobCAD" , what is the good news?

it wasn't the question of support from the op , or my question about licenses that created chaos , it's an unmuzzled mutt that created the chaos in this thread . I think my concern was legit and my words won't be found anywhere knocking bobcad . As for the op well he should have had backups .