BobCad Corp. are Thieves!!!!! - Page 2


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Thread: BobCad Corp. are Thieves!!!!!

  1. #13
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    Default Re: BobCad Corp. are Thieves!!!!!

    Quote Originally Posted by jrmach View Post
    I respect what you guys said
    but reading his post literally,he's not asking for a solution to get the software
    he's rubbing Bob in the mud,,buyers remorse,Bingo
    maybe the OP can shed some more light ?
    Too have buyers remorse you need to have actually have the product. All he wants is a refund.

    Retired Master Electrician, HVAC/R Commercial. FLA Saturn 2 4x4 CNC Router Mach4 Kimber 1911 45ACP


  2. #14
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    Default Re: BobCad Corp. are Thieves!!!!!

    Quote Originally Posted by jrmach View Post
    but reading his post literally,he's not asking for a solution to get the software
    he's rubbing Bob in the mud,,buyers remorse,Bingo
    maybe the OP can shed some more light ?
    Bobcad doesn't need protection from these kinds of posts , they need to lead by example .
    As mentioned he doesn't have the software , nor does it appear that he's got the refund he was promised . Posting may not be have been the most productive way to get things resolved but I can understand his actions and frustration .
    I've had the sales staff flat out lie to me , and I wouldn't be surprised if one of those guys has a hard time pulling commission back out of his pocket . For me it was the support staff who made things right and I respect them for that , but I really have to question the integrity of the sales team



  3. #15
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    Default Re: BobCad Corp. are Thieves!!!!!

    There certainly is more to this story
    The OP has not since posted
    Just tired of the bashing,,Bob is a good company,,I have to believe technical support offered a multitude of ways to solve his download problem
    If one takes the time to read the refund policy..........https://bobcad.com/refund/?source=bugreport_footer
    suppose I am just a tad in non favor of this thread
    I have seen it many times before
    The OP lost me right of the get go with the title of the thread

    in the refund policy it states "For software refunds, Purchaser must cooperate with a BobCAD-CAM technical support representative’s inquiry into Purchaser’s eligibility for a refund"

    Between what Engine Guy stated as ways to Download and what as I said as an option,"installation disc",just guessing that tech support offered this.Not rocket science
    But with no further posts from OP,he accomplished one thing,a sh@tshow against Bob that now comes up with Google search.That is what I have seen a lot of times and it smelled that way right from the get go.
    Sorry folks,,Peace out,,here to learn and help



  4. #16
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    Default Re: BobCad Corp. are Thieves!!!!!

    Quote Originally Posted by jrmach View Post
    But with no further posts from OP,he accomplished one thing,a sh@tshow against Bob that now comes up with Google search.That is what I have seen a lot of times and it smelled that way right from the get go.
    if you reread the original post it sounds as though he is aware of the return policy and has negotiated to getting a full refund . There isn't much more information than was provided . Whether or not he has talked to support is up for assumption . It's possible that this may have been resolved already , but he can't be bothered to repost since he was $hit on right from the get go . Thats my own assumption . I just don't see the point of a user taking it to such a personal level

    Last edited by metalmayhem; 07-31-2019 at 04:05 PM.


  5. #17
    Member aldepoalo's Avatar
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    Default Re: BobCad Corp. are Thieves!!!!!

    Hey Everyone !


    After fully reviewing John's account I think I have a clear picture of what happened here. I did attempt to contact John directly via the phone number we have, but unfortunately that number is no long a working number.

    John, from the notes in your account it sounds like you make some really cool parts and I would have enjoyed working with you as a customer. I understand that the process of downloading and registering the software was not to your liking. I apologies for any inconveniences and wish you the best of luck with your future endeavors.


    John has been fully refunded at this time.

    His purchase was made on 7/02/19 , and has received his refund as of 8/2/19


    Have a few takeaways that I would like to share with the group to help prevent other users from having a similar issue.


    1- You can download a demo of the BobCAD software directly from BobCAD's website. If you are considering the BobCAD product I highly recommend you download a demo first.

    This will give you a chance to get a feel for the software and see how well it runs on your computer system.


    2- Get a live one on one demo to have all of your questions fully answered before you make a purchase.

    This is the best way to learn about BobCAD and if it will work for your needs. Live demos are done every day on the hour.


    3- Delivery

    BobCAD CAM is a software application. It very common for customers to download the software off the internet. The size of the current software download is about 1.14 GB. If you have slower internet I recommend you have the software disks mailed to you. Yes there is a
    charge to have the software "boxes" and install disk shipped. Typically the package will come via UPS or Feddex and depending on where you are in the world the costs range between $25 to as much at $150 or more.


    4- License

    BobCAD product's use a soft protection license. This is a perpetual license do it doesn't expire. You'll have to register the software with it's license after you've downloaded and installed. You can register and de register online, if you have no internet connect registration can be done over the phone with our support team ( during normal business hours )


    I hope this helps.... If there are any questions you have about the BobCAD software, ownership and licensing please feel free to call 877-262-2231 and speak with a customer service representative.



    ( if this thread degrades it will be deleted)

    Al DePoalo
    Partner Product Manager BobCAD CAM, Inc. 866-408-3226 X147


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    I had a similar issue with BobCAD years ago. I ordered some software, had buyer's "remorse" and told them NOT to ship the product. They informed me it was too late; the parcel was already on the UPS truck. When the delivery was attempted, I refused it, never touching the box. It went back to Florida. Guess what? BobCAD refused the package, and it came back to me! $600!!! I complained to American Express. Unbelievably, after a month of back and forth, they sided with Bob.........and the thinking here (of course) is they had more to lose with loss of BobCAD credit card remittances than worrying about a single individual. I'll never forget it. I think it was v23 with the nesting module. The box sat on my shelf for about 4 years untouched in complete disgust. I finally opened it, but never used it. Shame on them and caveat emptor! They still call annually, trying to make a sale. HA.



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BobCad Corp. are Thieves!!!!!

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BobCad Corp. are Thieves!!!!!