That's the sound of a stepper missing steps because it can't move the axis any more.
Are you sure the ballnut mount isn't at it's highest point in the slot?
Looks pretty close to max stock travel.
Loosen the 2 screws securing the ballnut mount to the slide and see if it'll go higher.
Sure looks like your top plate is askew.
That could be skewing the ballscrew and mount.
Loosen the screws and readjust it.
Snug the 2 bolts with the z slide at the top to lessen the binding.
Doesn't the kit maker provide instructions?
Hoss