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DonFrambach
12-08-2008, 01:12 AM
Perhaps this is already well known but I had a really good experience with Vectric technical support that I'd thought I'd pass on.

Sent them a note this afternoon suggesting improvements for their next version of Aspire.

Got a note back from them a few hours later (on a Sunday) telling me that 3 of my 4 "suggestions" are already in their current version with instructions telling me how to implement them. They were already considering the 4th suggestion.

Great product with great support. I'm very pleased!

ger21
12-08-2008, 09:09 AM
I had an issue on Saturday and got a reply on Saturday night! :D