Warren...
It seems humorous that you have had the time to get on the net and complain again, but didn't have the time to send me the offending .TAP file and a few seconds of video that you promised in your reply. Allowing me to see what you are seeing is paramount to proper adjustment. There are a number of changes I can make to the INI, but I prefer not to guess. It is difficult to judge just how much to change a parameter by just hearing you bit**.
I was able to acquire a copy of a .TAP file you sent to support, and I am going to agree with them in part. There are commands that I would remove and changes that I would make to get much smoother operation. But like I promised you, I will toolpath your file should my setting not return your expected results. Standing by for your reply with requested information. Actually from my email, but it seems you prefer this forum.
You might want to take some time and study the idiom of catching flies with honey or vinegar.... just sayin