I have bought several tools from them through our shop. not once have I been unhappy with there service. BUT, with any catalog flyer buyer beware of cheap china junk. Don't get me wrong there is nothing wrong with some of it, but be ware. i bought a set of angle blocks and every one had a burr on edges. sent it back and stuck with B&S. three times the price but much happier. I depends on what you are looking for whether cheap is good or not.