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Thread: Geckodrive did a nice gesture

  1. #1
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    Geckodrive did a nice gesture

    So I'm planning my cnc like so many others here, and just before Christmas I ordered a few G203 from them.
    Since me being abroad from the US they where to ship my stuff with the cheapest shipping service so I expected it to take some time. When I hadn't recieved anything from them in Mid January I sent them an email about this.

    Within a few hours I got the reply that my order had unfortunately been overlooked during the busy holidays, but they should ship my stuff immediately. When I ordered the parts they where discounted and of course this was still vaild for me, I wouldn't have expected anything else.

    However, as a way of compensating me they also offered me a free of charge express delivery, so I had my parts just a few days after that. This, I feel, was a nice gesture and actually not something I had expected.

    I think this was worth mentioning here as a good thing.

    Best regards, Jonas
    Last edited by CNCadmin; 02-05-2008 at 02:39 PM.


  2. #2
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    Mariss appears to do his business because building and providing the stuff is something he loves to do. He appears to have a high regard for fellow man which no doubt guides much of what he does.

    Profit is just an interesting by product and while important is secondary.

    Makes for a really neat place to do business.

    As you might guess, I'm one of his biggest fans!
    “ In questions of power, let no more be heard of confidence in man, but bind him down from mischief by the chains of the Constitution.” Thomas Jefferson


  3. #3
    Registered LeeWay's Avatar
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    Thats a Gecko driven fan, right?

    Top notch outfit providing top quality products and customer service. It just doesn't get any better than that.
    Lee


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