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I agree. I placed two orders six months apart and they were both shipped promptly and were of good quality. On top of that, when I had questions I was able to reach someone even after hours.
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Just like to say thanks to KelingInc for a top notch service. They went out of their way to make sure I am a happy customer. Thumbs up to you.
Alex
Last edited by CNCadmin; 10-01-2007 at 04:34 PM.
I agree. I placed two orders six months apart and they were both shipped promptly and were of good quality. On top of that, when I had questions I was able to reach someone even after hours.
I agree, they reply ur emails all the time and the response time is very quick. But sometimes they do not read your email carefully enough, so they miss out some of the questions I ask.
Last time they said they had a case that can enclose all the stepper motors, stepper motor drives and power supply, and this time i emailed them for a quote. guess what they say?
Here is a copy of the email. And plz dont take this offensively.
"
No.
Sorry
John
XXXX <xxxxx@xxxxxcom> wrote:
Hi John,
I recently purchased three stepper motors, stepper motor drives and power supply from you. I am looking for a big case that can enclose all these components. Last time you mentioned you do have such a case. I am wondering that
1. what is the price of the case?
2. what is the dimension (pictures, and datasheet)?
3. how much will be the shipping cost to Australia?
If you can answer these three questions, it's going to be great.
Regards
XXXXXX
"
their reply is so short!!! lol
Had a driver problem. Called and was told to send it in no problem getting it exchanged. Sent Friday got it Wednesday. Super great service. I got my motors dirvers, power supply, and breakout board from Keling. Quality has been good.
Will do business with them in the future.
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