Hi daveys
Maybe I can help. I am not quite sure what you mean by the way you describe the condition but lets try. If the flange (the one that fits into the groove in the yolk, the one I believe you call the operating ring) is up closer to the quill housing( that is the cylinder that the spindle is in) then it is in the release position. If it is closer to the nose of the spindle, that is the locking position. It is normal to have to bring the quill down about an eighth of an inch to be able to engage the yolk. If it is up and still tight then it looks like someone has tightened the collet with a wrench instead of the normal way. Be sure the flange fits into the groove of the yolk to open or close the collet. I'm sure most of this you already know but I mention it just in case. Is the quill stop down far enough to operate the collet lock okay? If you cannot get it to open reply to this and we'll go on from here
Gary


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