Has anyone had trouble with their Tormach?

[EPM]

Hello,

We successfully used our Tormach for about 3 months before it started having problems with some 3D programs. We are using MasterCAM X. Any ideas?

[philbur]

Yes, tell use what problem, Please put you brain in gear.

Regards
Phil

Originally Posted by EPM Hello, We successfully used our Tormach for about 3 months before it started having problems with some 3D programs. We are using MasterCAM X. Any ideas?

[biomed_eng]

Although good forums are extremely helpfull, I find that the quickest help can be often had by calling the vendor/manufacturer. They often hear the same user problems over and over and usually have quick and easy solutions.

[EPM]

Nice post philbur ... get your typing in gear.

I meant to say that it had a tendency to just stop in the middle of the program. Not always in the same spot...but at different parts of the program.

We have contacted the manufacturer and don't expect to have anymore problems, but I was just wondering if anyone had similar troubles. I think Tormach's solution should be ok...but I just wanted some feedback.

But...it doesn't seem like there will be much help on here, only from Tormach.

[biomed_eng]

What did Tormach say the problem was and what was their solution?

Perhaps we can recommend a more robust version of their solution.

Originally Posted by EPM Nice post philbur ... get your typing in gear. I meant to say that it had a tendency to just stop in the middle of the program. Not always in the same spot...but at different parts of the program. We have contacted the manufacturer and don't expect to have anymore problems, but I was just wondering if anyone had similar troubles. I think Tormach's solution should be ok...but I just wanted some feedback. But...it doesn't seem like there will be much help on here, only from Tormach.

[philbur]

You meant to say but you didn't say. You will never get much help if you are to lazy to explain the problem.

Regards
Phil

Originally Posted by EPM Nice post philbur ... get your typing in gear. I meant to say that it had a tendency to just stop in the middle of the program. Not always in the same spot...but at different parts of the program. We have contacted the manufacturer and don't expect to have anymore problems, but I was just wondering if anyone had similar troubles. I think Tormach's solution should be ok...but I just wanted some feedback. But...it doesn't seem like there will be much help on here, only from Tormach.

[Mariss Freimanis]

Phil,

The number of words you use up to humiliate a person could be much better spent in helping them instead. Same effort but much better results all around.:-)

Mariss

[philbur]

Hi Mariss,

I was trying to help. Somebody that posts such a question and then in a second post apparently blames the forum when they did not receive any helpful answers needed a wake up call. If some mild embarrassment leads then to take a different approach then I was successful. Letting this poster go away believing the post was legitimate would have done them a disservice.

Regards
Phil

Originally Posted by Mariss Freimanis Phil, The number of words you use up to humiliate a person could be much better spent in helping them instead. Same effort but much better results all around.:-) Mariss

[dammachines]

I have had problems with my Tormach machine, but not that particular one.

Sounds like the heat problem that they sent the heatsink out to us for. Was that your solution?


Speaking of the heatsink, was anyone able to get it to install like in the picture on the SB? I found that I did not have enough room between the component heatsinks to get the screw through like the SB shows. I had to mount the external heatsink on the opposite side of the component heatsinks to get it to work. Looks like it should work fine, but since I haven't had any overheating problems I don't know...

Dave

[Mariss Freimanis]

Uh,.. Heatsink for what? The motor drives maybe? I can give you helpful information if that's the case.

Mariss

[philbur]

Hi Mariss,

See service bulletin SB0006 on the Tormach website, under "Help and Support - Document Library". The problem related to thermal overload of a voltage regulator on the VFD which caused the spindle to shutdown after running for sometime. The attachment of a heat sink, supplied by Tormach, to the regulator apparently solves the problem.

Mine fitted as described in the bulletin without a problem. I have not had the described problem before or after fitting.

Regards
Phil

Originally Posted by Mariss Freimanis Uh,.. Heatsink for what? The motor drives maybe? I can give you helpful information if that's the case. Mariss

[dammachines]

That's right, I'm sorry I wasn't thinking. The SB addressed a problem with the spindle shutting down in the middle of running.

It was an overheat problem with the VFD, but the heatsink gets installed between two voltage regulators on the control board not the VFD itself.

I have mine attached, it just isn't identical to what they pictured. I had to put the heatsink on the other side of the regulators. Won't know if it helped anything or not though because I never had the problem.

But this is not the same problem that EPM was asking about...

Dave