If they come forward and admited their shortcomings now it could affect future purchases and if they stay silent about their present circumstance it could just as easily affect future purchases of their machines and anything else they're selling. It's not a good place to be as a business enterprise. Eventually they'll come out of this business funk but for the time being it's going to suck to be Tormach.
anyway, hope you get better soon..."If I don't go out drinking tonight I’ll wake up in the morning all bright eyed and bushy tailed, and who the hell wants to go through life acting like a goddamn squirrel"
NOTE:As one wise professional something once stated, I am ignorant & childish, with a mindset comparable to 9/11 troofers and wackjob conspiracy theorists.
Placed an order on Sunday night and had tracking numbers 36hrs later. Looks like they are getting some traction in the warehouse!
I ordered a couple of small parts via the web store Monday and got electronic confirmation that evening. Today UPS notified me to expect the delivery tomorrow, so delivery seems to be running 2 days longer than I used to get. Not terrible, but I liked the quicker delivery of the "olden" days and once in a while quick delivery was job critical..
The parts I ordered Monday evening showed up today via UPS and the return address is in a different town than Tormach's offices and showroom. Does anyone know if they outsourced the warehouse or just ran out of room in their current building and moved the operation to new space? The new location is about 75 miles away from the showroom so it sounds like a straight outsourcing.