I am helping a friend put one together right now. So far the jury is out. the instruction manual sucks. I feel sorry for anyone trying to put one of these together that has no CNC experience. They are pretty good in phone tech support.
Do some research before you buy and ask alot of questions. Most newbies think they can pull it out of the box, plug it in and start burning steel.
I will be firing up the Torchmate today. I will let you know what i think.