Techno RG5996 Software Expired Message


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Thread: Techno RG5996 Software Expired Message

  1. #1

    Default Techno RG5996 Software Expired Message

    I'm running the latest 1.423.5 Beta software for my old rg5996 router, It has just come up with a message that my software has expired and has given me a code to give to techno support. Of course I called them and it is outside of their operating hours. Anyone have any idea how long my software is good for? Or the code to put in to keep it going?

    I am cutting sheet 1 of 32 that I had hoped to finish overnight tonight.,

    I had no idea the tecnho control software expired at all.


    I would hate to have to re-install an old version of the techno software.

    Gary

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  2. #2
    Member ericscottf's Avatar
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    Default Re: Techno RG5996 Software Expired Message

    Hi Garyinwhistler,

    Eric from Armor CNC here: Armor CNC Systems

    Late night / weekend production work is exactly why we have the hours we do - 7am thru 10pm eastern time, 7 days a week.

    Your post doesn't have enough information for me to help you, and you've already likely figured out that you can run for quite some time with the software expired message before it shuts you down. I hope you got your parts finished OK.

    Please contact us any time you need help, and we'll keep you running.

    Regards
    Eric

    Eric Feldman - Design Engineer, Programmer
    Armor CNC - http://www.armorcnc.com Support hours: 7am thru 10pm EST, 7 days a week


  3. #3

    Default Re: Techno RG5996 Software Expired Message

    Thank you for the reply Eric, I have been meaning to contact you for a few bits and pieces, Just in case someone finds this thread through a search I was able to cut all my parts after receiving the error, It took two extra clicks but worked for at least my 31 sheets.

    As soon as they got to work in the morning I received a call from Techno support with a code to enter, The error went away immediately and is working fine since. (Since they are east coast and I am west I'm not kidding when I say early..)

    Gary



  4. #4
    Member ericscottf's Avatar
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    Default Re: Techno RG5996 Software Expired Message

    Sounds good Gary, let me know when we can help. 516-415-2621

    Eric

    Eric Feldman - Design Engineer, Programmer
    Armor CNC - http://www.armorcnc.com Support hours: 7am thru 10pm EST, 7 days a week


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Techno RG5996 Software Expired Message

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