I want to respond to Mow-Mau's statement. I did not pursue getting a refund as it was made clear that the refund would be made when it was convenient for them to pay it. They would not refund the transfer bank charges and would deduct charges for bank charges to return the money. I finally came up with the solution to have the tools sent to a person I knew in China and not through any assistance from anyone at this company. I did finally receive the tt tools and they are of marginal quality. I stand by my original statement that I would not recommend doing any business with this company in the future.