I was hoping that Len (from PROBOTIX) will come with an answer as he is the one that sold me the BOB.
I tried to contact him on the PROBOTIX contact-us and sent him an e-mail.
NO answer so far.
It seems to me that they have a huge problem with the customer support there since this is the third time I have this kind of experience (had to wait for an answer from them for one week or more each time).
Everibody knows that hobby is 24/7 so I think you understand my anger.