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Thread: SprutCAM 11 - Coming Soon!

  1. #25
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    Default Re: SprutCAM 11 - Coming Soon!

    Quote Originally Posted by mountaindew View Post
    I am sorry imho you are WRONG!
    I know software improves but sprutcam has problems opening files made by other users of the same version. And this should be a their main concern NOT added features. Added features does nothing if you cant use your previous files without problems. Backwards compatibility and bug fixes should be their number ONE concern when evaluating each code block that is added! I dont have one purchased program that has this problem except sprutcam. Freeware is that and I would expect problem because its free. Just think if you had to re draw every part because you updated software or new version. Re write every note or word in a book or anything else because of this problem. They are a professional software company and should know this! I use to consult and helped write code for a very complex software program for estimating huge construction projects. And the company was very very careful about this Most people cant even use this program very well. I can because I know how to look for bugs and work around them I also could guess what language its written in and the compiler used to compile it. uneducated guess is c# by microsoft! I use a couple very expensive programs that have no problem opening version 1 files all the way to version 15 files I dont expect version 1 to open version 15 files. Again INHO sprutcam could be a better product if they make it bullet proof and as error free as possible. Just ask tormach about the problems with their new rapid turn product. You try to avoid this as much as possible but sometimes it bites you. And ends up costing you more money then it will ever be worth short term anyway. People will move to other products if they find yours to be a problem to use.

    And NO I have not explained this to them I am a Dumb user and they are PROFESSIONAL software developers and should KNOW this. btw I know that software is like the game of chess 12 moves into the game the number of branches approaches infinity so it pays to be very careful and to control every branch! imho its nice to get feedback from customers and use their ideas. but not at the expense of added bugs and backwards compatibility!

    It looks like Sprutcam started this thread and I hope they use my user FEEDBACK.


    BTW I spent 12 hours figuring out a simple error when I upgraded from 9 to 10. The chip pan in the machine definition had NOTHING to do with my PART or my operations caused me to spend that much time. I showed this to the tech support they said it was my fixtures that was causing problem . And it was the chip pan. now all my chips fall on the simulation floor. I would be embarrassed if such a simple error made its way into a new software distro like that. Hope companys that use this mentality never write code for flight systems of self driving cars

    This is my way of communicating the problem private or public makes no difference to me. If I am wrong I learn from it, change my methods sometimes reluctantly and try not build on it! Build on a bad foundation its just a matter of time before it fails.
    So, to summarize, you won't be upgrading?
    Step



  2. #26
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    Default Re: SprutCAM 11 - Coming Soon!

    Quote Originally Posted by TurboStep View Post
    So, to summarize, you won't be upgrading?
    Step
    I know my rants bother you
    Are my complaints valid or NOT?

    Probably not unless they allow me access to version 10 for as long as I need it with NO hassel of multi sub keys............... I noted in another thread changing over to autodesk cam tools. Only big difference is no real 4th axis support yet but its FREE. By far a larger user base in less then 3 years, I dont see that many complaints about bugs. Long term it might prove to be a better product. What can I say I dont like to do things twice. or spend hours chasing down a simple errors like chip pan on! lol



  3. #27
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    Default Re: SprutCAM 11 - Coming Soon!

    I am sorry imho you are WRONG!
    I know software improves but sprutcam has problems opening files made by other users of the same version. And this should be a their main concern NOT added features. Added features does nothing if you cant use your previous files without problems. Backwards compatibility and bug fixes should be their number ONE concern when evaluating each code block that is added! I dont have one purchased program that has this problem except sprutcam. Freeware is that and I would expect problem because its free. Just think if you had to re draw every part because you updated software or new version. Re write every note or word in a book or anything else because of this problem. They are a professional software company and should know this! I use to consult and helped write code for a very complex software program for estimating huge construction projects. And the company was very very careful about this Most people cant even use this program very well. I can because I know how to look for bugs and work around them I also could guess what language its written in and the compiler used to compile it. uneducated guess is c# by microsoft! I use a couple very expensive programs that have no problem opening version 1 files all the way to version 15 files I dont expect version 1 to open version 15 files. Again INHO sprutcam could be a better product if they make it bullet proof and as error free as possible. Just ask tormach about the problems with their new rapid turn product. You try to avoid this as much as possible but sometimes it bites you. And ends up costing you more money then it will ever be worth short term anyway. People will move to other products if they find yours to be a problem to use.

    And NO I have not explained this to them I am a Dumb user and they are PROFESSIONAL software developers and should KNOW this. btw I know that software is like the game of chess 12 moves into the game the number of branches approaches infinity so it pays to be very careful and to control every branch! imho its nice to get feedback from customers and use their ideas. but not at the expense of added bugs and backwards compatibility!

    It looks like Sprutcam started this thread and I hope they use my user FEEDBACK.


    BTW I spent 12 hours figuring out a simple error when I upgraded from 9 to 10. The chip pan in the machine definition had NOTHING to do with my PART or my operations caused me to spend that much time. I showed this to the tech support they said it was my fixtures that was causing problem . And it was the chip pan. now all my chips fall on the simulation floor. I would be embarrassed if such a simple error made its way into a new software distro like that. Hope companys that use this mentality never write code for flight systems of self driving cars

    This is my way of communicating the problem private or public makes no difference to me. If I am wrong I learn from it, change my methods sometimes reluctantly and try not build on it! Build on a bad foundation its just a matter of time before it fails.
    So whats the point of coming out with a new version if there are no new features? In talking with Tormach/SprutCAM America the dongle is now kept with us and upgrades are sent to that dongle, no exchanges which allows it to open previous versions so if you had contacted them, you would know this. I'm sorry but if performance is enhanced on the calculation of toolpaths, you will need to rerun them to take advantage of them. You also need to reopen them to take advantage of new features that do indeed help. Adaptive feedrate? Hell yeah i'll go back through 100 projects to cut run times down by minutes on my production parts if I get that feature. Id rather have it as an option than to not have my files load in 100% properly. To each their own.

    So a tech support guy gave you wrong feedback and you hold it against them for eternity? Ive seen you drop that fixture comment multiple times. I have found the tech to be very helpful and reactive to any issues I've had. I do sense a common denominator here though in that I have a level of expectation for a 1,300 dollar CAM software. You are holding it to the degree of an expensive software (id guess what? 10-15k?) for the price, there is nothing out there that gives you the functionality and performance of SprutCAM.



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SprutCAM 11 - Coming Soon!
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