Bobcad ?

[ninewgt]

I wanted to post a new heading for this post. I had posted this as I was having some difficulties with the people at Bobcad - basically a misunderstanding........

Things are A- OK NOW !!

[Tooler]

all's well that ends well.

[JamesBond]

I'll offer my opinion....for free!
My opinion in one word- "Buggy"
BobCad is Ok for the price. I first started using it because of its low price. I have learned that you get what you pay for. BobCAD allowed me to make things I could not make by hand programming. It does have its limitations (and bugs). Although they give you a thick manual (over 500+ pages), the documentation detail is underwhelming. I did a lot of script writing and found MANY commands were not documented, some didn't work. Although they have basic tech support, they have added also a pay for support system, in order to have a better service for their customers. I would much rather have seen them improve their product so that tech support was not needed.
Every time I have installed a patch, I had to call them up to unlock the software again. I will add that this has not been a problem, rather a nusance. Just make sure apply any patch during business hours, otherwise you will need wait to till the next business day.
I do most all my work now in OneCNC's software. The transisition to their program was a SO easy.
-JamesBond

[ninewgt]

Alls well that ends well =)

[CNCadmin]

I have called Bobcad and got a person everytime, who are you calling?

[ninewgt]

Ok

Another edit -------

Everything is A- OK !!

[Tooler]

no more complaints about Bobcad

[HuFlungDung]

Sounds like a good reason to pay with a credit card. At least the card company will go to bat for you if you have refund issues.

[ninewgt]

Geeee.........

I had a lot of posts !

[Tooler]

Thank you.

[CNCadmin]

We will contact Bobcad and see if they can address these issues. Let the power of the CNCzone help you. In all fairness there is always two sides to a story. They can have a opportitity to clearify and or correct the issues that have be brought up here.
Let's see how this plays out.


Please do remember to keep this constructive by not resorting to company bashing.

[ninewgt]

Paul

Please feel free to contact Bobcad on my behalf ! . The company salesman should not have told me I was getting an, "Extensive Introductory manual, an advanced manual, and an advanced CD set". It was the main reason I placed my order because being well versed in CAD use I know first hand that good manuals, and tutorials can be a huge benefit to a new user....I also placed the order because they told me version 19 would be released in 2 weeks from my purchase date - and i would get it upon release..... I was much more interested in 19 because of the companies advertising it as having direct import and machining of solids - my main use, but I still do not have it -
I have called them and emailed them. I have not recieved an answer to my questions I asked them , and i asked more than one person..... I did talk to Chris in the FLorida office who seemed as though he was sincere in helping me, and said he would relay my message to the California office... he did he told me, but still no answer to the direct question I asked....They had more than ample time to address the issue and the differance here is I'm not going to sit idle and get stepped on.
There are truth in advertising laws. Solicitation laws, fraud laws... You do not sell anything to someone via email, mail order, and only deliver part of what you sold......thats the truth, period.