Provide us some details.....what plasma, what kind of problems, etc.
hello, i bought a cnc table from shopsabre about 2 months, and things are not what i expected. has any buddy else got a table from these people. if so have u had any technical difficulty's.?
Last edited by ryderz; 09-28-2010 at 01:45 PM.
Provide us some details.....what plasma, what kind of problems, etc.
well im not sure if im n the right spot its for metal. i just think i made a mistake buying a shopsabre. from being mislead before buying, to a real late delivery, to major programing problems. the table was forgetting were home was, wasting stainless. its been a nightmare. the programmer Ben has been very helpful, and trying to help get the bugs out. i just figured for that amount of money invested, problems like these wouldn't have happened. if this would have been a new car, i would have returned it..!
i just dont think ill have trust in this cutter for a while. no big projects for sure..!
There always is a learning curve associated with cnc machines such as this. The vast majority of buyers of these entry level cnc plasma's have a tough time for the first few weeks and months. There are many, many parameters associated with the plasma, the torch height control, the motion control, as well as with the CAD and CAM functions that have to be done correctly, or the result (the cut part) is less than perfect. There is no textbook that will help out, as every manufcaturer does things a bit differently.
My best advice is to stick with it, provide details of your issues on this and other forums, work with the manufacturer and I suspect the machine will start working better for you.
So, details! What make and model plasma system? How is your machine equipped? What software? Does the machine have a full featured torch height control system?
Then, what type of problems are you experiencing? Is the plasma misfiring? Is the cut quality bad (describe (edge angularity, dross, out of tolerance, bad holes)? Is consumable life short? Is the computer crashing? Is the machine not following the cut path accurately?
These are all things that we can likely help with.
well i just think that when u call a place (being in the market for a table), that they should be a little more honest. they need to say it will take u a couple months to get the hang of things, and that u wont be cutting parts for a customer right when u get it. i just dont belive in misleading people. i have ran a business for a long time, i sell a bunch of different brands to complete my sale. if one of those parts fail, im still responsible to fix it. even if i didnt make it. this company doesnt belive in this.!
i have one of there sidekicks. its a 4x8 table. it does have the tourch height control. this cutter hasnt made a nice part sence i have had it.yesterday ben was helping getting the machine dialed in, and for the first time it made a couple decent cuts (in 14 gage) not peices,cuts.! i was led to belive that this cutter would do 1/4 stainless. then when it didnt, the response i got was i didnt ask if it would do a quality cut. ya it cuts stainless.
one of the biggest problems im having is that the cutter will make like 30 cuts or so, then it seems like it doesnt know where it is, and goes to cut a hole where there shouldnt be one. it has done this many times. it also wouldnt start. it would go down touch off, and not start. over and over again. then when u want to go home, u hit the home button and it goes to the middle of the table at the end, does its little up and down bit, and thinks its at home. u have to turn everything off, then turn it all back on, then hit home, and it goes back to the corner where home actually is.
if u r just trying to cut a circle it does great. if u r trying to cut 100 circles then u r screwed. it finds a way to mess up. like when i got it, it draged the metal on the table. it didnt matter what the setting were it would go touch of, and drag the metal.
they sent me a new cord for the computer to the plasma, i turned everything off, unpluged the cord, pluged the new one in, turned it back on, and the computer crashed..! so know there is another 100.00 to get the computer fixed. i asked them if it was my fault or theres, and they just said it not theres. but if i would have never swaped that cord, then i would have never had to pay 100.00 to fix the crashed computer.
Last edited by ryderz; 09-29-2010 at 11:20 AM.
you know i cant belive all the things im reading about this company, and there product. if it wasnt for Ben being so helpfull, and putting up with my attitude i would have reported them to the better business bural. maybe this is just one of those bad deals. either way, Ben u the man, thanks for helping me thru this bad deal. i have to say this tho. i still have no faith in this machine.
Instead of just complaining about it.....how about telling us more about it so we can help you make it run better. There are a few experts on this site....and a direct quote from my previous post:
"So, details! What make and model plasma system? How is your machine equipped? What software? Does the machine have a full featured torch height control system?
Then, what type of problems are you experiencing? Is the plasma misfiring? Is the cut quality bad (describe (edge angularity, dross, out of tolerance, bad holes)? Is consumable life short? Is the computer crashing? Is the machine not following the cut path accurately?"
I know there are quite a few happy customers with ShopSabre machines....I'm sure you can be one as well.
well i guess u will have to forgive me for expecting a "turn key system" like i paid for.
i told u n my last message, its a sidekick 4x8 table. it does have the tourch height control. some of those questions i dont have the answer for, but every cut is loaded with slag, the cut chart for the 60 amp cutter is garbage. none of the set cut levels are with in 40 marks of what it says to cut at. if u set the cutter with there ipm it wont cut thru, it wont blow thru. it says to cut half inch at 27, well it dont even blow thru half inch.1/4 inch it says mdelay .25, ya right try 1.25 and cut is 86, it only cuts thru at 38-39 ipm. keep in mind that i can make these cuts only when the table feels like moving. they were going to send me a new limit switch on the gantry, it is sticking, i havnt recived it yet.
u know i need u to understand that i am a busy person. i dont really have time for a broken table. i shouldnt have to fix it. i do appreciate any help i can get, its just that its been 2 months now, and my patients are gone.
well i had a long sesion with ben again today (good dude). it ended with him needing to call me back. it seems like the Arc voltage jumps around alot. the cutter leaves alot of slag. we do alot of test, and it doesnt seem to want to stay were we set the target voltage to be. like if we set the voltage at 158..... its jumps between 150 to 179 180. so it raises and lowers the cutter into the metal, and even drags it. the last thing mentioned was the ground. that cant be it, i told him. there r 2 grounds one is a peice of copper 10 ft n the ground always wet because of the building run off drains, and the second it 6 ft long 2 ft over solid grinded down steel (always shaded no sun).
we didnt get to talk about y the table goes off on its own and decides to cut out of know where.
I'm very interested in how this turns out for you. I too am interested in purchasing a ShopSabre.
ShopSabre has turned me from other competitive products because they say their products "Just Work". I use strictly Macs for work and they "Just Work" so ShopSabre has my attention and most likely my money.
However, I don't expect to produce widgets without fully understanding the machine by taking baby steps and $$$Baby$$$ ri$ks.
I've yet to talk to a dissatisfied ShopSabre owner. Most rave or have the "pregnant woman glow" regarding their new baby.
I'm 55. I've seen and done lots of things. Frankly, lucky to be alive.u know i need u to understand that i am a busy person. i dont really have time for a broken table. i shouldnt have to fix it. i do appreciate any help i can get, its just that its been 2 months now, and my patients are gone.
I troubleshooted as part of my job and found that humans don't treat machines alike.
Your sloppy writing style, poor punctuation and typos inspired me to respond with a conclusion you simply wanted to exchange money for instant results.
Perhaps you should have bought the parts from a shop dedicated to their craft?
Let me use a comparable analogy!:
Consider the Bobcat....a versatile tool for moving earth and many other things. They are everywhere.
In the hands of a novice, these machines are deadly.
In the hands of a pro, the machine is a graceful workhorse.
Here is proof of my observation:
[nomedia="http://www.youtube.com/watch?v=8CHRa2-aMnw&p=D2570311E0F04322&playnext=1&index=34"]YouTube - bobcat freestyle[/nomedia]
How can you be considered as talented with your Shopsabre on day one as somebody trained and experienced?
Let me hit on you a little more:
o People can be busy yet unproductive. I'm as guilty as the next guy. There is busy and there is productive. Done properly, we prosper.
o Who has time for a broken anything? Start up on a new machine with inexperienced people at the helm is an accident waiting for a place to happen. (I know...you are busy and don't have time for this)
o I agree ...you shouldn't have to fix and new machine but in your haste and busy work might you have damaged the machine the moment it came into your shop?
o Patience = "is the state of endurance under difficult circumstances, which can mean persevering in the face of delay or provocation without acting on annoyance/anger in a negative way; or exhibiting forbearance when under strain, especially when faced with longer-term difficulties. It is also used to refer to the character trait of being steadfast."
You wrote "Patients" which = "A patient is any person who receives medical attention, care, or treatment. The person is most often ill or injured and in need of treatment by a physician or other health care professional, although one who is visiting a physician for a routine check-up may also be viewed as a patient."
If you applied the same attention to detail installing your ShopSabre; and put the same effort into creating files; ... As you applied in your post to us, perhaps the machine is doing precisely what it was told?
Frankly, I can't tell whether you are a steal guy, (Or should that be steel guy?) or a physician?
If you are a steel guy, you would know precisely what your plasma machine will cut. You should be able to evaluate the cut ...even by sound and instantly be able to adjust the machine to make a proper cut.
On the other hand, perhaps I am full of it?
well when im on here i wasn't to worried about if i was passing a spelling class. maybe thats y i dont get results i talk and type to fast. i thought u guys want to know about the problems, not grade my writing. well u can make your own judgment about this topic, and still in the end i have a big paper weight. if u want to buy a table like this fine. i hope u dont have the issues i have. good luck..!
which plasma unit did you get with your sidekick table?