I looked at one about six months ago. Fit and finish seemed on par with the machining centers. The dealer said that they had sold a couple and after installation they did not hear anything back from the customers, so he thought they must be working ok. He was happy with no griping and warranty service calls. Not sure if you can get live tooling or any real options, I emailed sharp and never got a response. Unless you have a good dealer local, I would just call sharp in CA.