I sent in a drive to be repaired, they sent it back "repaired they said".
had serious problems on that axis with the "repaired drive".
called them and they said "we checked everything it's good".
swapped the drive to another axis and the problem followed the drive.
called yaskawa again they said "everything is good with that drive".
called them again hopeing to get someone with some common sense,
and that guy said send the drive back.
sent the drive back, got it back. SAME THING!!!
called yaskawa again they said "they checked everything, and even checked it under temp extremes".
called them again, finally got someone who knew something "WHEW! i thought" he told me about a parameter that is protected and you have
to do some keystrokes in a certain order to access and change.
he told me the strokes and the correct setting and also told me
not to tell anyone this.
changed it, NO JOY!!!!!!!
well needless to say the owner is getting pretty upset by now.
soooooo. we got another repaired drive from another supplier, plugged
in the correct settings, "including the HIDDEN ONE" wallah machine
runs perfect.
to yaskawa.
oh yeah your gonna have to call them