time to deliver rutex product?

[grebator]

Does anyone make an order for rutex product that they not have in stock?

They are marked with ***

How long it will take to deliver those goods/devices?

[ahmedrehan]

I am also waiting at least they should display delivery date at there web

[svenakela]

Where did you order, the American or Australian website?
Unfortunately Rutex is for the moment not producing hardware, which is sad as there are many satisfied customers. We can only hope that Rutex will be back in business one day, but for now you have to look for an alternative.

Regards,
Sven

[rutexus]

Gentlemen,

Rutex has had its troubles over the past year. I have had difficulties in trying to communicate with the designer and owner of Rutex in Australia. Vladimir has not given me an explanation of why it is and has been so hard to contact him.

However, the manufacturing of at least the R2010 drives has been moved to a new company in Australia which handles the whole process--ordering the components, making the pcb's, stocking and assembling the drives. Thus, Vladimir will be less and less involved with the availability of product, as I understand the new set up. I believe all of the products will eventually be manufactured independently of Vladimir.

In the last two months I have regularly been receiving shipments of the R2010 drives and selling them. I have not received any R2020 (rated 200 v 40 amps) in many months, but I am expecting them.

I have also been told that a shipment of torch height controls (R953's) is scheduled to be shipped to me soon.

So, I would say that Rutex is getting back on line again after some rough times. I don't know whether his problems relate to the health of his parents in Eastern Europe, or what are the issues have been.

Rutex LLC is a totally independent company that I set up to market the Rutex product line in the USA first. I named my company Rutex to indicate my loyalty to Rutex. After one year of supporting the products, I was asked by Vladimir to support customers all over the world, which I continue to do every day. No matter what happens, I plan to support my customers with Rutex products or products that are compatible with the Rutex mother boards etc if anything happens to Rutex.

Tom Eldredge

[svenakela]

Tom,

I'm very glad to here that you and the Rutex products are back on track!

--Sven

[mecheng10]

I am so glad to see that Rutex products will be available again.

-Brian

[rokag3]

WE WILL SEE !
I have order on 2020 in Australia today and pay it with PAYPAL and now wait and see
so far i have received the confirm of my payment by PAYPAL but not from rutex Australia nor any shipment track number but it's only the first day so ...

[svenakela]

Why didn't you order from Tom?

[rokag3]

Why didn't you order from Tom?

hi, nothing special against Tom, but if you put a quantity on the 2020 then you have. ***
Mean the product is not in stock (which is very honest ). Since they accept the order and send a proforma in Australia i try
so far, no news (good news )

[rokag3]

hello,
i send a mail to rutex australia today,
but i have got nothing new still waiting

[rokag3]

Dear Lucien,

YEAH!!!!
i received this email from Vassili's

Your order has been shipped sometime ago. EMS tracking number is
xxxxxxxxxx although it does not show on Internet. I'll give a call
to EMS today and will find what is happening with your shipment.

Sorry for the delay

[rokag3]

hey it look good,
this is what i received for my ems query



Date Time Location Service Area Check Point Details
Dec 22, 2007 4:3050 AUSTRALIA - SYDNEY Processed for despatch.
Dec 21, 2007 21:0753 AUSTRALIA - SYDNEY Received and ready for processing.

Dec 21, 2007 9:1249 WAMBERAL LPO Item lodged

i will continue to give you the info till i have it in hand meanwhile you should consider the real timing when it reaches Athens airport because after it become "national specific" here in Greece the custom can be or Very fast or Very slow lucky/unlucky
but so far it seems that we can say that RUTEX 2020 is back

LUCIEN