Supply CNC router,Laser engraving and cutting mchine

[huiteng]

China Huiteng technology Limited is the professional company specilizing in manufacturing CNC router and laser engraving,cutting machine,we can produce CNC router and laser machine for many industry, such as advertsing,woodworking,stone engraving,sign marking,our machine can engrave and cut wood, acrylic,stone,leather,glass,plastic sheet,metal sheet etc .

we committed to develop and produce high quality with competitive price machines to serve customers from worldwide.So after our several years hard working,our machines have been exported to many countries,and have established regular business with many distributors from many countries,we can supply teaching,training and good service after sales for customers,our principle is creat great value for customers, let customers satisfaction.customers will find that choose our machines is valuable.

our machine catalog:
CNC router 300*300mm
CNC router 600*900mm
CNc router 1200*1200mm
CNC router 1200*1800mm
CNC router 1200*2400mm
CNC router 1300*2500mm
CNC router 1500*3000mm
CNC router 2000*3000mm

If you are interested in our machine, we welcome you contact us.

Jackie

Huiteng technology Co.,Ltd

Add: Qinghe road,Jinan,Shandong,China

Web:www.ht-cnc.net

Email:chinacncrouter@yahoo.com.cn

MSN:trade.jackie@live.cn

Skype:tradejackie

[lothar2048]

First of all, i'd like to say to anyone here how much i'm disliking this person, who is a real fish and commercially speaking totaly stupid...

I recently bought a router to this company, and i can say now this was about a total miss.

Let me explain you why.

First, i've been negotiating some conditions. I do have all documents and proof if you want them. Just ask.

The router was supposed to come :

- With NCstudio and Ucancam. Ucancam was delivered, but not NCstudio wich is a hacked copy of the original software. Also, the hacked copy contained a trojan virus (TROJAN ADH), which is very well know to infect files and be a totally dangerous threat for your files and your computer too.

- It was supposed to come with a vaccum system. It was only delivered a vaccum brush.

- It was supposed to come with a water tank. It was not delivered. The water pumps were provided but are not at all dedicated to be used for this. These are for water fountains, not for professional use. Cost around 9$ each.

- Router came already damaged because it was lifted with lifting clamps. They let their marks on the router table as you can see on the pictures.

- Router is not at all levelled. So it means that you have a lot of level difference from one side board to the other side. I measured about 3mm only on the X axis. So it has to be releveled by all ways, including the Z axis.

- Router was supposed to come with an USB control interface. A very old PCI one style were delivered. If you plan like me to use it with a laptop, just forget it.

I'm not talking about the painting, router finitions and cabling that has to be retaken in all cases. Stepping motors cables were soldered to the crossing cables, wich does not allow you to use this one without changing them totally or add a new connection box. You should also change the cables as quality is not good at all.

On some picture, you can also see that going straight is difficult for this company. But this does not seems to be a problem for them.

Discussing with "super" Jackie, you can have it all. Including the building and machining dust as you can see on pictures. But if you expect to have what you were supposed to, be really carefull. This guy changes it's mind all the time and this is a casino bet. For the same price, you would have lies, not what you ordered and full disagrements at the end.

I will not recommend it at all !!!

[ccrayjr]

It is made in China... what did you expect? There is no subsitute for quality and most all of the machinery made in China lacks quality control and quality metal!! The big problem in buying Chineese goods is... you have NO LEGAL RECOURCE!!
You always get what you pay for... no matter what you buy!

[huiteng]

There is little misunderstanding here,we accept our machine not perfect,every machine is not perfect,About the machine here said,it is well and work normally before delivery,there is the picture in our factory,we check every machine carefully before ship,maybe the package is little damaged because of long transport.

This machine is Ncstudio control system,And Ncstudio is PCI connect,we all know that it is not USB connect, the Ncstudio,yes,it is copy one,every customers know that this price only buy copy one,it don't affect use.

About the dust collector ,yes,we accept lost it when ship,but have cutted the price.

About water tank,the machine with it,I don't know why François said without it,we can see the picture.

We have cutted USD 750 for the machine,and paid more USD 350 for the customer,the customer still not paid us balance USD 750,the payment term is pay us balance when delivery ,now the customer have gotten router half a month,but they have not paid us,after they said there are some problem of our router,we accept the USD 750 for the compensate,so we paid for the problem.we think it is enough,it is no reason ask for much more.we should understand each other.

[lothar2048]

Originally Posted by ccrayjr It is made in China... what did you expect? There is no subsitute for quality and most all of the machinery made in China lacks quality control and quality metal!! The big problem in buying Chineese goods is... you have NO LEGAL RECOURCE!! You always get what you pay for... no matter what you buy!

Well, i do not agree fully. Most of the chinese guys i know are honnest businessmen. This one is a total liar and particulary a stupid, but very stupid seller... But i agree with you in this case. You know, we had to try ;-) Some peoples told us about their deception, and we wanted to see it by our eyes. Now, we are cleared customers !

You also are wrong about justice in china. They are not underdevelopped country, even if they are not so developped too. We just hire the services of a lawyer there, and we are beginning to see what should be done or not. We don't expect much, but we are curious to see if the chinese industrial ministry will keep it's words when he is talking about the quality improvements he wants to have for it's country.

Jackie, we are not talking about the money, but about the quality and service you should be having to help your customer to be satisfied. Talking of money when they are talking to you about their fear or doubts is just the contrary of what a good seller is supposed to.

By the way, i also told you about mark, my CNC expert and friend. He is offering you a very good advise for your next sells. "Be really carefull of CE custom clearance by now". You may know what he is talking about as i do not master all what he says...

Chears.

[lothar2048]

Originally Posted by huiteng There is little misunderstanding here,we accept our machine not perfect,every machine is not perfect,About the machine here said,it is well and work normally before delivery,there is the picture in our factory,we check every machine carefully before ship,maybe the package is little damaged because of long transport. This machine is Ncstudio control system,And Ncstudio is PCI connect,we all know that it is not USB connect, the Ncstudio,yes,it is copy one,every customers know that this price only buy copy one,it don't affect use. About the dust collector ,yes,we accept lost it when ship,but have cutted the price. About water tank,the machine with it,I don't know why François said without it,we can see the picture. We have cutted USD 750 for the machine,and paid more USD 350 for the customer,the customer still not paid us balance USD 750,the payment term is pay us balance when delivery ,now the customer have gotten router half a month,but they have not paid us,after they said there are some problem of our router,we accept the USD 750 for the compensate,so we paid for the problem.we think it is enough,it is no reason ask for much more.we should understand each other.

SO, if i'm counting well.

Total Invoice is 6050.
3000 paid at first.
2300$ paid at custom clearance.

Not delivered as espected : Documentation, windows drivers (We finaly found them), vaccum cleaner system, water tank, quality made router.

Received : Bad quality damaged and unleveled router, bad quality water pumps, unexpected custom clearance fees and disagreements, real jackie face (blackmailer).

So, if i'm following your own, We are done ! As i paid for all expected, why do i have to pay 750$ more, when i paid for some transportation, manutention that were not supposed to as they should be included in DDP conditions ? Do you plan to refund me for those ? Do you think we can add any other bill aftermath ?

You are just funny man, you should know it. When customers are talking about their problems, you just asnwer, money...

You are a living joke !

[huiteng]

Yes,the total price is USD 6050,so you think include all charge?I think you never import goods,import goods include some import tax,we don't know how much in your country.

we have paid USD 2300 include shipping chagre,port fee,clear custom tax,transport fee from port to your door,and you paid USD 1600 (maybe include the import taxs and other fee),so the just the fee is USD 2300+USD 1600=USD 3900, as you thought,the price of the router is USD 6050-USD 3900=2150.

so you want the CNC router 1280 with 2.2KWspindle, water tank,dust collector USD 2150,that is impossible.

[vicsg]

I have bought several machines from Jackie,their machines don't have big problem,all work well,and he service well,I think the routers are valuable for the price,customers don't expect the quality as European,just think about the price you paid.



And we should pay money to suppliers when we gotten router,if we don't pay,what is the reason have to complain the quality?

[lothar2048]

Originally Posted by huiteng Yes,the total price is USD 6050,so you think include all charge?I think you never import goods,import goods include some import tax,we don't know how much in your country. we have paid USD 2300 include shipping chagre,port fee,clear custom tax,transport fee from port to your door,and you paid USD 1600 (maybe include the import taxs and other fee),so the just the fee is USD 2300+USD 1600=USD 3900, as you thought,the price of the router is USD 6050-USD 3900=2150. so you want the CNC router 1280 with 2.2KWspindle, water tank,dust collector USD 2150,that is impossible.

I don't know how you are counting, but i don't even care.
I already paid you 3000 + 2300 USD. And i paid appart, 1600$ directly to declarant for taxes that i never contested. But 320$ more of transportation fees exceed from Port to place.
I already exlained that "i" sent you 2300$, so you don't even pay a penny from your own pocket, but mine. And you were paid 3000$ at order, wich represent 50%. So 3000+2300 are 5300$ dollars, not what you are saying at all... you just don't even know counting dude !

When i ask you for pricing, this is the price you gave to me. I have a proforma to proove this. This offer was supposed to include everything, as this is a DDP. Not including some fess and taxes are your own and entire responsability, no mine. If you are doing mistakes, you must assume, or try to explain to your customer. You never tried to, but asked for more money without even notifying.

I knew i had to pay for taxes, and i do not complaint for that. what i'm complainging is that i received a damage router with missing parts that were negotiated by you. I think i don't have to pay for what i did not received, even if the price is very low. Your responsability now is to call your insurance, and tell them about this. I already tried by myslef, and they said this was your responsability. So just do it.

I also knew that quality won't be that incredible. but i never thought you could sell a router made for precision cutting without levelling it well. This is like if you were selling a car with only two whells touching to the ground.
Talking about security and usable capabilities, this is just not possible you can think it's fine. Even electric ground was not cabled... Let me laugh about your professionnal habilities of building a working router...

By the way, If you are changing your mind aftermath, this is only a threat. In europe, we assume our mistakes. and if you are making mistakes, you have the right to retract yourself if price is raising. All seller normally assume their mistakes. I china, you must pay more for other's mistakes. This is the noticable difference and a very strange conception of dealing and commerce. It is also uncompatible with our law enforcement and basic buyer rules. This is something you should integrate ASAP.

Now i'm asking for a refund as this is an unusable router and does not fit at all the requirements. It's just unusable because of damages, and totally proprietary interface, so what was untold before buy. It does not fit the industrial CE requirement too. And this is a confirmed information for such type of machinery (security features).

- Interface can't be drived by any other application than a hacked NCstudio solution (Confirmed by weihong company itself). Solution offered to use Ucancam software, export your job to Hacked Ncstudio, containing also a virus... It means that you can't post process at any time or use another sofware directly. What a joke !
- Router is not leveled at all and need a laser certification to be used with conformity.
- Router platform table was damaged and is not leveled too. Offering me to mill it as a solution is just a joke for anyone. You can't even mill it because the Z axis is not leveled too. you would always have a problem with this axis.
- Colling system is not fitting industrial requirements. It's just dangerous to use it with fountain water pumps... CE requirements tell you must use a closed and presure circuit. This was sold but not delivered.

For all those reasons, i'm just going to complaint.

Do you notice that we are talking about problems you cant' solve, promises you made and lies you said. And you are only talking about money ? Just continue this way, you are just giving me a hand for my complaints... I already have a confirmation that even in china, this is not even acceptable.

For any buyers, don't even trust this man. Importing such kind of product is also totally forbiden, even for end users. You can have court poursuits from custom facilities as the interface is a copied one. This can lead to product handling and destruction at custom facilities, and very big problems with your local justice system. It means a total loss as Huiteng is asking you to pay in advance. Also, we are suspecting that all CE documentation that were provided are falsified ones. We are looking forward to verify if the values are authentics with a consumer association. Importing falsified goods can be a real problem for you, just think about it... If this is the case, Huiteng company would be prosecuted and banned from CE Marketplace. See :

CE marking by manufacturer or notified body for CE mark | Cesolutions.eu

Mr Hui Zhong. If you think you can do whatever you want, say whatever you want, and sell products to our protected market without following some strict and basic rules, you will see how much efficient our customer and business protection are. Your customer are buying confidently because they think all is legal and trust what you say. Our law enforcement will derterminate if you are an honnest company or if you lied to your customer for selling them falsified goods.

[larryy1022]

I think you guys have problem on DDP and DDU.
I dont know why Jackie agreed DDP when you didnt know the local charge in France.

To be honest, I think the price is too low to secure quality. China can make the mechanical parts very well as Euro/US, or Messer/Koike/Farely such brand would not have their machine made in China.
We just dont have good CNC system, that's the problem.

If you pay decent price, you will get high quality product from China. But if go to lowest price, mostly you will get cheap quality. Isn't it fair?

Just my view.
Larry

[lothar2048]

Originally Posted by larryy1022 I think you guys have problem on DDP and DDU. I dont know why Jackie agreed DDP when you didnt know the local charge in France. To be honest, I think the price is too low to secure quality. China can make the mechanical parts very well as Euro/US, or Messer/Koike/Farely such brand would not have their machine made in China. We just dont have good CNC system, that's the problem. If you pay decent price, you will get high quality product from China. But if go to lowest price, mostly you will get cheap quality. Isn't it fair? Just my view. Larry

Of course not larry. Is there any french that could be called Larry ?
Larry suit larry ?

By the way. This is not a pricing problem. the problem is that when you are offering something to someone, and you cant' rely to your contract, you are simply stupid, a liar and a total scrow.

When i asked for a price. I asked for all things that i needed. If the price would have been higher, i could have bought the router too, if i was sure to get what i asked.

Now, i don't have what i asked, and i also loose for my money (Damaged router).

So please, tell me when does Mr Hui offered to help me regarding this ? He only asled me money for what have not been delivered and for having this help. Just think about it !

[larryy1022]

hello,

you usually talk to anyone like this? I'm not interested in arguing with u.
For your info, follow is the most famous engraving machine supplier in China, you may check their price, then compare it with the price you got, maybe you will see what's the real reason for your problem.
Jingdiao-Company profile

I dont want to be judge here, just want to offer some information here.

regards
Larry