Originally Posted by
LeeWay
Thanks, Jim.
What is Hypertherms track record for an RMA? While I can get it to work okay now after fiddling with it a few minutes, I do want it right.
This machine came with a hand torch and I made the mode inside the machine that makes it think it is a machine torch, but other than that, I haven't messed with anything. I wasn't actually aware of it at the time when I initially tested it before the jumper, but it acted the same way when just operating the hand torch.
Couple time it wouldn't fire and then it did, and I thought it was just me or the ground clamp.
Rather than ship the whole machine, could I just return the suspected bad part and have it tested or could I just buy the control board? I am certain that I could replace it easily.
I really hate to spend that much time and money on possibly two near 600 mile round trips to get a circuit board replaced.
Thanks for any further insight on the way they deal with this.
Oh, my local dealer isn't a repair place. Could they order the part for me?