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Old 08-07-2006, 02:45 PM
 
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How do you get a hold of one cnc?

I been calling there all day all i get is the hold music then cut off. Talked to some one first thing this morning she was going to have some one call me back . Never heard back from them. Is this normal trying to get a hold of some one there?
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Old 08-07-2006, 03:09 PM
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Truthfully, I don't phone in hardly ever, but if I do, I usually phone in on the US number. I do not know if the problems with the Canadian 800 number got sorted out yet or not.
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Old 08-07-2006, 04:42 PM
 
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I've never had any problems getting ahold of someone in the FL office.
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Old 08-07-2006, 05:45 PM
 
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I got a hold of some one , they said some one from tech would call me in a hour. Its been 2 hours now , i'm just waiting .
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Old 08-07-2006, 06:43 PM
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Originally Posted by turboboy
I got a hold of some one , they said some one from tech would call me in a hour. Its been 2 hours now , i'm just waiting .
That beats the nonstop calls from BCC Sales Reps 15 times a day everyday for weeks at a time . I'm sure they will get back to you soon.
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Old 08-07-2006, 07:11 PM
 
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They called back and i got my transfer / recieveing files working :-)

Im off and running till the next problem lol


They said thye had new phone system installed and few problems.
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Old 08-07-2006, 07:26 PM
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Originally Posted by turboboy
They called back and i got my transfer / recieveing files working :-)

Im off and running till the next problem lol


They said thye had new phone system installed and few problems.
That's great news!
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Old 10-05-2006, 07:17 AM
 
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anytime i've sent an email, they call me back in minutes.
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Old 01-03-2007, 06:50 AM
 
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Cool

That beats the nonstop calls from BCC Sales Reps 15 times a day everyday for weeks at a time
No kidding, I tested that for home use and they found my work number and bugged me there for weeks... I will never make that mistake again.
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