No problems here. I was informed that the 4th axis was going to be a major overhaul to the system, and that it could not/would not be tacked on, like the older 4th axis wrap module that existed back when the 2003 series was in vogue. As one of the beta testers, I got a pretty good idea of some of the incredible complexity of interfacing 4th and 5th axis so that it would be transparently easy for the users to use. Its not a 'freebie' type of thing, although I do not dispute that your dealer can make whatever deal he wants on the side.
You guys are pretty fortunate over there to have Peter come and make a housecall for training Over here, we mostly have to do it on our own. I always find it puzzling when some guys just can't seem to get started, while others take off running when they get the software. What kind of troubles did you have?