Captain l370 osp-e100l

[zeiglerma]

Hey guys! I'm new and afraid I have a problem. I just got this captain and have a cpu 1-1 alarm... The machine ran fine before it got shipped to me, it was without power for probably 6 weeks, could that have caused it? It also doesn't have the software disks in the back, can I get these from anywhere other than okuma?
Thanks in advance for the help

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[cncts11]

Send me a pic of the screen (service@cnctechnical.com) and I will confirm my suspicion, but your battery may have died and you have to reload software. And no, you must get the disks from Okuma - each set is serial # specific. If you found another machine with the EXACT specs you have (options/configuration), in theory it would work, but that would be like looking for a needle in a haystack.

[kurmay]

[cncts11]

Actually, I missed the E-100 part; technically, it wasn't disks that were used - that control software is on the compact flash cards (CF) in the machine and the control software is on a CD. I assume you don't have a CD?

[zeiglerma]

I don't have any CDs floppys or manuals...

[zeiglerma]

Well I can't reply to the email for some reason.... The machine ran fine, we got trained on the same machine before it got shipped (checked the serail numbers) all the cards are in as far as I know.... It had 2 ram cards in the ucmb

[OkumaWiz]

Have you tried reseating the boards in the CPU rack? Sometimes shipping can jar things especially if shipped without air ride.

Re seat cables as well and post pic of error.

Check in the electrical cabinet to see if the system software on flash might still be in there. It normally is unless removed by customer.

[zeiglerma]

I won't be able to check anything until Friday... But I did reseat the boards check all the connections

[zeiglerma]

Here's the pic

[kurmay]

Check sram card.