ATC Issues and Multicam Servicing

[jrich949]

Hello,

I am relatively new to the CNC industry and I have a Multicam 3000 that I have been operating on for about 6-8 months. The previous operator had very little servicing knowledge and knew very little about the machines capabilities.

I have had a few issues:

1. Toolcatcher-The machine is not recognizing the tool so I am having to recatch the tool by hand and because of the misalignment, I have been breaking the toolcatchers and probably putting some trauma on the spindle head

2. Grounding components- I have lost connection with my grounding plate and calibration plate.

I am looking for somebody in the Orange County/ Southern California area to help me service the machine and help me to understand proper maintenance techniques and getting my machine fully calibrated and functioning properly.

I have tried dealing with Multicam West but their customer service has not been very helpful, to say the least.

Any help would be greatly appreciated!

[MCPservice]

Sounds like your machine, just needs a little TLC, MCP Services(Atlanta,GA) can provide you with that, I will tell you we are not located in the LA area but I do have customers in West Covina, Seattle, and Vegas and yes I do actually physically do service calls in these locals, as well as phone support for these customers.

If you would like I can provide you with a quote for travel and service, and usually with enough leadtime, we can be quite competitive. If you have any questions, please give me a call.

678-548-1483
Maurice