I am relatively new to the CNC industry and I have a Multicam 3000 that I have been operating on for about 6-8 months. The previous operator had very little servicing knowledge and knew very little about the machines capabilities.
I have had a few issues:
1. Toolcatcher-The machine is not recognizing the tool so I am having to recatch the tool by hand and because of the misalignment, I have been breaking the toolcatchers and probably putting some trauma on the spindle head
2. Grounding components- I have lost connection with my grounding plate and calibration plate.
I am looking for somebody in the Orange County/ Southern California area to help me service the machine and help me to understand proper maintenance techniques and getting my machine fully calibrated and functioning properly.
I have tried dealing with Multicam West but their customer service has not been very helpful, to say the least.
Any help would be greatly appreciated!