For my lathe operation I need to use a special undercutting insert, but I'm having trouble importing it to my library. I've read the create new tool and draw tool instructions in the help option, but I still don't quite understand how to create a custom tool. I drew the insert geometry on another level but I'm not sure what I need to do exactly after that. I'm on MasterCAM X7 btw.
Send me the file with the tool already drawn and/or the entire program file, that way I can trouble shoot your problem. I've been using the "custom tool" quite often so I ran with a few issues my self and have been able to resolved them.