mach3 license corruption


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Thread: mach3 license corruption

  1. #1
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    Default mach3 license corruption

    (background: I've been dealing with email since UUCP but am new to Mach3.)

    I received my license files via email, two .dat files that I put in my c:\Mach3 directory. I then rebooted and launched Mach3, yet it's still in demo mode.

    Opening up the files they are as I expected -- a lot of 8-bit characters. However, I'm not sure if it's corruption or this is just the binary license file format used by Mach3.

    Is there a way for me to determine if Mach3 is loading the license and failing because the files are corrupt?

    I've asked the reseller to put the .dat files in a .zip archive and send me that so that we can rule out file corruption.

    E.T.A.: I guess this could be read as an attempt to help me pirate a license key, which I am not trying to do. I received license files from IHCNC as part of my CNC upgrade kit and I'm trying to figure out where/how/if they are getting corrupted when they were emailed.

    Similar Threads:
    Last edited by jetflatline; 10-29-2011 at 01:13 PM. Reason: clarify post.


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    Default

    Just submit it to support. I had the same problem. I sent them the key, they confirmed it was jacked up and sent it back to me fixed.



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    There should be only 1 file, Mach1Lic.dat.
    email license@machsupport.com and they'll take care of you.

    Gerry

    UCCNC 2017 Screenset
    [URL]http://www.thecncwoodworker.com/2017.html[/URL]

    Mach3 2010 Screenset
    [URL]http://www.thecncwoodworker.com/2010.html[/URL]

    JointCAM - CNC Dovetails & Box Joints
    [URL]http://www.g-forcecnc.com/jointcam.html[/URL]

    (Note: The opinions expressed in this post are my own and are not necessarily those of CNCzone and its management)


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    Default

    1) I have WizLic.dat and Mach1Lic.dat -- could both of them being in the directory break things?

    2) I bought these from a legit reseller, so Artsoft is pointing me there for support.



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    Still no joy. IHCNC thinks they emailed me valid files, I've responded with offers to send a floppy or thumb disc to get a physical copy of the license.

    Any cleanup/fix suggestions while I wait on IHCNC?



  6. #6
    Member ger21's Avatar
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    Did you contact Artsoft at the address I posted before?

    Gerry

    UCCNC 2017 Screenset
    [URL]http://www.thecncwoodworker.com/2017.html[/URL]

    Mach3 2010 Screenset
    [URL]http://www.thecncwoodworker.com/2010.html[/URL]

    JointCAM - CNC Dovetails & Box Joints
    [URL]http://www.g-forcecnc.com/jointcam.html[/URL]

    (Note: The opinions expressed in this post are my own and are not necessarily those of CNCzone and its management)


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    license@machsupport? Yes, I contacted them soon after you posted and was told that

    1) the files were corrupt

    2) they couldn't find my contact info in their database, so contact the reseller.

    I did 2) and haven't heard anything other than that the files I was sent should work.



  8. #8
    Member ger21's Avatar
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    Make sure you have IH give your license info to Artsoft, which they are supposed to do. Had they done that, then Artsoft would have sent you a new license right away.

    Gerry

    UCCNC 2017 Screenset
    [URL]http://www.thecncwoodworker.com/2017.html[/URL]

    Mach3 2010 Screenset
    [URL]http://www.thecncwoodworker.com/2010.html[/URL]

    JointCAM - CNC Dovetails & Box Joints
    [URL]http://www.g-forcecnc.com/jointcam.html[/URL]

    (Note: The opinions expressed in this post are my own and are not necessarily those of CNCzone and its management)


  9. #9
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    Interesting -- IH told me they have a stack of licenses that they hand out given to them by Artsoft. I wondering if the "send a copy to Artsoft" step got lost on their end.



  10. #10
    Member ger21's Avatar
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    Licenses are not transferable, so for it to be legal, it needs to have your name in it, which means they need to go through Artsoft.

    Gerry

    UCCNC 2017 Screenset
    [URL]http://www.thecncwoodworker.com/2017.html[/URL]

    Mach3 2010 Screenset
    [URL]http://www.thecncwoodworker.com/2010.html[/URL]

    JointCAM - CNC Dovetails & Box Joints
    [URL]http://www.g-forcecnc.com/jointcam.html[/URL]

    (Note: The opinions expressed in this post are my own and are not necessarily those of CNCzone and its management)


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mach3 license corruption

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