saleCNC laser engraving machine and CNC woodworking machine

[zhangrui1588]

DEAR FRIENDS,

I have see some friends said that neither of chinese machine are good quality nor good aftersale service ,I think what you said is not really exact.Not all chinese company exsit the problem you said .we have some deficiency,but we will do our best improve ourself .


As a chinese enterprise ,we will do our best to service you !

Best regards,
Ms/LI
EMAIL:sales-cnc-china@hotmail.com

[sanjiv]

kindly give a list of reliable manufacturers in china for laser engraving machine.

[Litografa]

look on date

[viroy]

I would recommend starting self improvement very soon.

First, salecnc had no knowledge of proper USA import rules and cost me over $700.

My XJ6090 came with just one rusty collet that only fits 3 of the included bits.
The bits are not labeled and near impossible to identify for CAD programming (I had to painstakingly look each one up on the djtol.com website, and even then some of them are not listed such as the N0ZX3.1.505)
I purchased with extra 4th axis rotary, but the CNC only came with 3 controllers.
There were no details included with the machine or on the website, I had to ask things that you guys should have already provided such as.. what buttons do, how to connect the 4th axis rotary, what size collet, what size chuck and so on.
The NCstudio software included did not have the proper windows drivers, I had to download from somewhere else. I had to ask the proper pulse rate to program for in NCstudio, that information should have been included.
The power cable included with the CNC uses a 220v connector that is not sold in the USA, and it was only 4 feet long.
The water pump is 220v, would have been nice to get 110v.

The machine itself is good construction and very quiet.
But the lack of knowledge and effort by salecnc is terrible.