The MaxPro200 will cut as advertised if the machine motion is correct, cut speeds are correct and torch height control is accurate. Please ensure that your cnc machine and height control are allowing you to operate within the specifications listed in the operators manual. Post some pictures of the cuts...with details about pierce height, cut height, arc voltage, cut speed and amperage, as well as the consumables use....and we can help you with your cut quality issues. Jim Colt Hypertherm