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Thread: Aussie users

  1. #1
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    Aussie users

    Hey, Im new to Hypermill, cause I have come to a new company, new software. Any aussies out there using Hypermill? Im having some difficulty with getting support.
    Ramjet


  2. #2
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    Dear Ramjet, I am from OPEN MIND Tech and would be very happy to support you. But I need your hyperMILL license serial number. Pls send it to me at

    boonhuat.chia@openmind-tech.com

    Regards.


  3. #3
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    Support in Australia is pretty poor. The dealer (John Hart) has a poor record of retaining staff and each time a guy gets proficient they seem to leave. They used to have a guy about 7 or 8 years ago that was very good and a whiz on the Mazaks as well. He actually cut their first 5x simultaneous job on a Variaxis for Austec 03! Cant remember his name. I heard from one of their service techs that he got shafted by management and left. Anyone know where he went?? Would love to pick his brains on HM and FJV.


  4. #4
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    Hi Hotline, Ramjet

    I am Amit from John Hart Australia. Please contact me about any technical support related issues. I will be happy to help you. John Hart has a team of Engineers to help our customers with software and machine tool technical support. Our customers regularly do simultaneous 5X work on Integrex and Variaxis machines using Hypermill. FJV is only 3 Axis work. Please let me know if you have any problems with Hypermill on on FJV.

    My no is (03) 95426262

    amitj@johnhart.com.au


  • #5
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    Hi Ramjet, Please contact me re any support related issues.

    (03) 95426262

    amitj@johnhart.com.au


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