I am not sure about their life outside of Hurricane Laser, but I can say that I ordered one and received it without trouble. My personal opinion is that my machine is built well and that they have gone out of their way to make me happy.
I have trust in them thus far, and unfortunately, someone who has had a bad experience would most likely speak more loudly than others.
As far as "not for profit" companies...the reason there is no profit is because it is all used. I think it is hilarious that people dont understand this.
Look at the picture below.