hurco km3 problem

[junaid.wahid]

hello All,
i have km3 and working on it for two years but now a days facing a problem, when i power up my mill slide move very slow i press rapid keys but slid move too slow and i try to calibrate so z goes up then x travel to end and return slowly but not stops and keep traveling after some time all servos shut down any one can help me?

[Buddy1]

Your machine is not seeing the Index pulse from the encoder. I will move a couple inches the fault out when it does not find the pulse.

Buddy1

[junaid.wahid]

thanks for reply,
but i have swaped the moters and ams between x and y but problem is same.